Room Booking Terms and Conditions
At AHBS, we value your time and appreciate your business. To ensure fair access to our facilities and deliver the best possible service, all room bookings are conditional on the following:
- General Use
o Only the specific room booked is included in your hire
o Staff-only rooms, toilets, internal workspaces, kitchen, and any operational areas are strictly excluded from visitor access.
o Printing and scanning facilities are not included.
- Cancellations
o More than 48 hours before the scheduled booking:
No cancellation fee will apply. Any fees already paid will be fully refunded or credited toward a future booking.
o Within 48 hours of the scheduled booking:
The full booking fee will be charged. This applies regardless of the reason for cancellation, including illness, weather, or unforeseen personal circumstances. o Non-attendance (No-Show): If you do not attend your booking and fail to provide at least 48 hours’ notice, the full booking fee will be charged.
- Cancel or Reschedule
o To cancel or reschedule your booking:
Use the Cancel or Reschedule link provided in your invitation email.
Alternatively, email us at admin@ahbusinesssolutions.com.au.
Please note: Your cancellation or rescheduling request is only considered effective once we receive and acknowledge your communication.
- Responsibility and Damages
You must leave the room in the same condition as it was provided. This includes disposing of any waste, returning furniture to its original arrangement, and ensuring that no personal items are left behind. The booking party is responsible for any damage or breakages to AHBS caused by attendees or associated individuals. AHBS accepts no liability for injury, damage, or loss of any kind, however caused.
- Workplace Health and Safety
It is your responsibility as the visitor to comply with all relevant sections of the South Australian Workplace Health and Safety Act, 2012
- Legal Disclaimer
By booking with AHBS, you agree to comply with this cancellation policy. AHBS reserves the right to amend this policy at any time without prior notice. Refunds or credits, where applicable, will be processed according to our standard payment terms and may take up to 7 days. AHBS is not liable for any indirect or consequential loss resulting from cancellations or room unavailability due to events beyond our control (e.g., acts of God, power outages, government restrictions, or technical failures).
- Laws and Liability
If AHBS has reasonable grounds to believe that an event may negatively impact on our reputation, security, or staff wellbeing, we reserve the right to cancel the booking
without liability.
- Privacy Policy
AHBS is committed to protecting your privacy. Any personal information collected during the booking process will be used solely for administrative and communication purposes. We do not share your information with third parties without your consent, except as required by law.